Tracy Benson is the creator and CEO of On the Exact same Page, a company consultancy that works to develop and implement customized interactions methods and change management strategy and execution to support companies company plans. Founded in 2002, On the Very same Page is named for exactly what it takes pride in– being on the very same page with its customers. The business works in collaborative relationships with small companies to Fortune 500s across all business sectors. As a market leader, Tracys comments have actually appeared in Inc., Fast Company, MarketWatch Radio and other outlets on a variety of company subjects.
How has your life experience made you the leader you are today?I grew up as the youngest child in an extremely entrepreneurial family. In our world, there were couple of difficult and quick roles– everybody pitched in to get the job done. I learned early on that a simple title was not enoughnot nearly enough to regulate respect. Rather, respect needs to be earned. Throughout my career, I was continuously looking for signs that a supervisor or leader ought to be trusted and appreciated. I didnt have lots of bosses that fit that bill. But one in particular, Frank Marrs (then a partner and senior executive with KPMG), changed all that. He revealed me what it was like to have a manager that believed in my skills and competence, engaged my group in an ultra-ambitious vision, and then let us alone to make magic– and we did.How has your previous work experience helped your tenure at On the Same Page?Having worked in several corporate environments (KPMG, American Express, Towers Perrin), I have an acute understanding of what our clients are trying to attain– and the challenges they face, particularly when assisting in a transformation or supporting a significant change effort. Second, having actually spent a great deal of time around prominent CEOs as an editor at Industry Week Magazine, I am really comfortable dealing with senior executives and understand their viewpoint and concerns. Third, as a worker in lots of big companies myself, I experienced first-hand exactly what it resembled to have significant organizational modifications come down from on high without any ability to provide input and even influence the result. All of these point of views are firmly implanted in my thinking, and combine to guide every bit of counsel I offer.
What have the highlights and challenges been during your tenure at On the Same Page?My most personal highlight occurs each time a teaman employee changes from what may be characterized as a from time to time relationship with our firm to engage with us completely and totally. Each of our team members has traveled their own distinct journey to become what I call all in, and each time one of them makes that transition feels to me like a validation of who we are and what can achieving as a group.
Skillfully, the highlights come from stretching our imaginative thinking and learning new methods to facilitate this exact same process of engagement with staff members of our clients business. The challenges are variedvary– from bringing associates of a worldwide Fortune 250 business Human Resources work along on a full transformation of the function to moving the way workers throughout a lots nations believeconsider the future of their business. And the benefits are constantly the very same: determined in individual stories and triumphes, and significantly, in effective business outcomes. Did we assist our customer and her business attain outcomes that make the business more powerful and that support its technique? Thats how we judge our own success.
What suggestions can you provide to women who desire to begin their own business?Take all those tapes
playing in your head of individuals telling you what you can and can refrain– and burn them, in addition to the subtle fears and insecurities you didnt even know you had taken in for many years. Theres just one person who gets to write the policies of your life: thats you. Spend some time exploring the kinds of work and activities that
provide you delight and make you soar, as well as those that make you seem like a lead balloon.(By the way, we have established a tool to facilitate this process called JoyFinder.)Build your company– and your role in that company– around exactly what makes you sing. And discover other, exceptionally knowledgeable and talented people, to take on the rest. Then get out of their method, so they can achieve their complete capacity, just as you will. Finally, on an useful level: InvestHang around with clients to comprehend ways to define and develop on your unique value proposal(
what makes you noticeably various– and much better– than your competitors), construct a solid company plan, and invest in establishing relationships with vital advisors and specialists( company lender, accountant, attorney). What is the most important driving lesson youve found out in your profession to date? There are 2. First: In building a business and culture, be absolutely clear about what is critical and let the rest develop naturally. In our case the qualities that are non-negotiable are: A shared focus on and dedication to assistingto assisting our clients attain favorable business outcomes; a belief in and practice of the concept that the whole is greater than the amount of its parts; the offering and getting of feedback in an honest, constructive and considerate method; and a shared desire to keep knowing– individually and together as a team. Second: a CEO we have worked with for lots ofseveral years taught me the distinction in between rubber rounds and glass balls. The rubber round recovers if someone drops it. The glass sphere … does not
. The management driving lesson for me was to recognize exactly what the rubber balls are so that I can appropriately entrust them away, and to comprehend– and intentionally select– who besides me need to deal with the glass sphere. As our company has actually become more fully grown, more and more of our teamemployee are handling glass spheres– with grace and favorable outcomes that are motivating even to me. How do you maintain a work/life balance?As a single mom of 2 teenage children, my life and work are inextricably linked. My children, Adam and Ryan, have grown up together with On the Same Page, and as such, know and appreciate my team
members. Since my teamemployee resemble extended
members of my family, they likewise know when I need to draw that line and are wholly supportive, backing me up in every way. For now, my down time is very well centered on my kids– but as one prepares to head off to college in September and the other to high school, I watch for some brand-new hobbies!What do you believe is the most significant problem for ladies in the workplace?This is always a tough concern for me. As the only woman in a household of kids, I did not detect any distinction between what my moms and dads anticipated for me versus exactly what they anticipated for my siblings. As far as I might tell, we were all expected to take our education seriously, rack up lots of real-world work experience
(which all of us did throughout and between school years )and create a profession based on our strengths which would support our wanted way of living. It is widely acknowledged that females are socialized to avoid confrontation and play down their achievements. That may play well in non-professional environments, however it does not work in company. Women must easily adapt their strategy to their circumstances. We would not go for a hike in a nature maintain in a suit and heels.
Similarly, we need to end up being comfy valuing our strengths, contributions and achievements in our office– and own them.On a concrete level, if you do not get the development chance, promo or raise that you believe you deserve– battle it like any of your male colleagues would, without emotion, and with a company case that puts the companys goals and results front and center. How has mentorship made a distinction in your expert and individual life?I have been blessed to be surrounded by individuals far
smarter than I for as long as I can remember. And most of these folks, from my own family to official consultants, have actually been incredibly charitable in their support and mentoring. A single thing Ive discovered is that for mentorship to have any long lasting impact, the mentee needs to be genuinely open to the coaching.
While I may not always integrate the counsel I get right away, I am like a sponge when it concerns hearing how others I appreciate think I can do and be better. Its a long-lasting trip, and it keeps me on my toes.Which other female leaders do you admire and why?I am influenced by women who, just through their sheer determination to be themselves and dedicate to their own gifts and passions, rewrite the guidelines. There have actually been hundreds, most likely thousands, throughout history and in fields as varied as medication, politics and home entertainment. Just a couple of who come to mind: Benazir Bhutto, Eleanor Roosevelt, Harriet Beecher Stowe, Helena Rubinstein, Julia Kid, Oprah Winfrey, Ellen DeGeneres, and most just recently
, Malala Yousafzai. All of these women exemplify the kind
of nerve and wisdom that I admire.What do you desire On the Exact same Page to achieve in the next year?This is a question that our team addresses together every year. We satisfy every year to check in on where we are, analyze our development versus our goals, commemorate our victories, learnpick up from our challenges, and naturally, have funhave a good time. Heres exactly what were dedicated to accomplishing this year: continue to construct on our performance history for rendering for and with our clients; coalesce what were learning thats brand-new about engagement and change, and bring that to bear with our existing customers in addition to our neighborhood at huge; and continue to develop out our unbelievable team so that we can expand our contributions more generally.